A famous agriculture cooperative in US with more than 700 member growers around the world.
9 plants globally, 8 in US, 1 in Chile
Opened 1st T-mall store in China in 2014, and listed the 2nd best seller of import foods in 2015
No legal entity in China
CHALLENGE
10 months shelf life period for most of the products, and major customers reject shipments if the product shelf life close to 50%
E-commerce (65% of total volume) highly dependent on promotion periods and logistics/in-process delays could significantly affect volumes
Labeling and re-packing by different distributors exposes the customer to increased risks.
Burden of servicing unique requirements such as labeling, date code management, inventory rotation falls on their manufacturing locations
The declaration errors are quite expensive to key customers
WE PROVIDE
Served as a trading agent to support the customer's sales in China market, which provided flexible operations to fulfill different customer demand through both 3PL and 4PL model
System customization for inventory management, shelf life management, documentation and reporting.
HS Code pre-classification for new items import to China market to ensure the correctness of the declaration
Quality inspection upon receiving and shipping to ensure any variance can be found in the first place
ACCOMPLISHMENTS
Conducted 40% freight savings for customers by arranging shipment/order consolidation
Directly addressing order processing and customer service complexity – serve 30+ customers and distributors in the China market with average 50 orders per month
Minimization of brand risks from incorrect and inconsistent declaration and Chinese labeling
Isolating manufacturing locations from complexity by facilitating secondary packaging change (re-pack) in a manner compliant to customer’s needs
Average 10 days lead-time from customer’s order release to shipment outbound (CIQ certificate received)
Inventory located 6-8 weeks closer to market in a readily sellable format – improved end-customers’ order cycles, inventory turns, and forecast accuracy
